You can return any unopened packs of diapers for a refund within 7 days
For baby skincare, household and wipes, all returns of unused, unopened, perfectly sealed condition, must be within 7 days
of delivery. This is due to shorter expiry period of the products as compare to diapers.
Returned items will be inspected and must be returned in unopened and original condition. However there will be a restocking fee of RM20 to be charged and postage fee would be solely borne by you – except for defective items
. We will borne the postage and do the replacement to you upon confirmation of the issue of defect.
Upon inspection, you will receive your refund in the form of store credit into your wallet in your registered account or withdraw the refunded amount into your bank account.
Items that marked as final sale, promotional items (free gifts with purchase, buy one free one items) cannot be returned.
For returns issue kindly contact our customer service at firstname.lastname@example.org