Offspring Rewards Program
How do I sign up for the rewards program?
Signing up is easy! Simply create an account by visiting our Rewards Page and enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!
What are the advantages of becoming a rewards member?
Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive reward points for each purchase, which can then be redeemed towards the cost of future purchases. You can view the full list of perks on our rewards page.
I already have an account. Do I need to create a new one to earn rewards?
All customers who have subscribed to our mailing list or made a purchase were automatically enrolled in our rewards program. If you have had more than one customer account with us, please note that only one rewards account was created per person.
Where can I find all of my rewards account info?
The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page
Will I receive points for purchases I made prior to creating my rewards account?
You will only receive points for purchases made after our launch of Rewards Program which started on 23 Dec 2024. Make sure to create an account before placing an order so you can receive points!
Does it cost anything to begin earning points?
Absolutely not! Sign-up is 100% free, and it will never cost you anything additional to earn points. Only us rewarding you with rewards points whenever you make a purchase.
How do I redeem my points?
Exchanging your points for great rewards couldn't be easier! Simply visit our rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward.
Can I convert my points to credit or cash?
No, you cannot directly convert points to credit or cash. However, you would be able to redeem direct discount vouchers from our rewards page to give yourself bigger savings!
Will I be able to use my points/rewards in physical retail stores or shopping sites such as Shopee, Lazada or TikTok?
At the moment, loyalty points are only rewarded whenever a purchase is made on Offspring website. Similarly, you can only redeem rewards on our website.
Is the an expiry to my reward points?
Yes, every point earn will have a validity period of 2 years.
What are the different tiers in Offspring Rewards Program?
There are 3 tiers:
- Member
- Preferred
- VIP
In order to achieve preferred tier, 3000 points needs to be accumulated. As for VIP tier, you will be moved to this tier once you've accumulated 7000 points
What are the different perks of each tier?
The are multiple perks for each tier. For full details, please visit our rewards page for more details
